Citi Bank Job Vacancy Application Details

Filed in Jobs & Careers by on March 20, 2020 0 Comments

Job Vacancy Opened at Citi Bank | How to Apply.

The Citi Bank Job Recruitment/Vacancies application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline-closing date, and other job updates are published here for free.

All Eligible and Interested applicants should apply online for the available position before the recruitment application deadline as published here on Ugportal.com.

Citi Bank Job Vacancy Application Instruction.

  • The Citi Bank jobs recruitment application is totally free of charge
  • Don’t send anyone money for this recruitment opportunity.
  • Beware of Fraudsters!!!!
  • Subscribe to our notification list with your email to receive the Latest Jobs Update.

Details of Citi Bank Vacancy Positions & How to Apply.

Citi Bank

The Customer Service Representative 5 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

  • Manage client inquiries, ensuring proper investigation and timely resolution that is compliant with departmental standards
  • Develop and maintain client portfolio through regular calls and face to face interaction, as needed
  • Provide clients with transactional and inquiry activity scorecards and host review calls with clients related to productivity and usage of self-service tools
  • Inform customer about problems (system failures, market issues) and provide regular resolution updates
  • Escalate customer feedback, processing delays and errors appropriately
  • Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
  • Ensure adherence to all departmental standards and maintain control environment
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 2-4 years of relevant experience
  • Experience in customer service and/or finance
  • Proficient in Microsoft Office
  • Proven critical thinking and crisis management skills used to problem solve and make decisions
  • Consistently provide attention to detail to ensure accuracy
  • Consistently demonstrate clear and concise written and verbal communication
  • Consistently deliver high-quality customer service with focus on building client relationship and achieving results

Education:

  • High school diploma or equivalent

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/IndividualsΒ with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries (β€œCiti”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the β€œEEO is the Law” poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
To view the EEO Policy Statement CLICK HERE.
To view the Pay Transparency Posting CLICK HERE.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 20th May, 2020.

However, if you have any Feeling regarding the Citi Bank Jobs Recruitment,Β Please kindly DROP A COMMENT below and we will respond to it as soon as possible.

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